Technical Support

Pre-Sale Service

New Technology And New Process Research And Development Cooperation

Our thorough evaluation of equipment, systems and services allows us to provide tailor-made solutions to optimize the production and efficiency of our equipment.

According to the project requirements, propose advanced services to optimize production efficiency and put forward good product process solutions.

Sample testing/prototype trial and other services allow customers to improve the product process to an optimized level.

On-Purchase Service

Fast Delivery, Quality Assurance

Modular Lean Production, Rapid Response To Customer Order Needs

Based on the industry, rapid response to market information, lean production to improve product quality

The products pass multiple inspection and meet the safety and reliability standards

We provide technical support and after-sales service through a network of service centers at all levels, and in case of emergency, we can respond quickly

After-Sales Service

Continuous Training And Service

Provide comprehensive and professional training according to the needs of customers, professional training will enhance the ability of customers to respond quickly in various situations.

Thus, the operation efficiency of the equipment is improved, and the new process verification is carried out quickly in line with customer needs

Quickly deal with customer equipment failure and other problems

Remote Video Service

There Is No Problem In Needing Further Communication

When voice phone communication is not as effective, for example, if you ask some technical questions at the same time, we can provide remote video support. Our after-sales specialists will connect with experienced engineers and provide you with more effective remote guidance via technical video conferencing.

Digital Networking Service

Troubleshoot Problems Quickly For You

You just need to get a laptop that can connect to the Internet and connect the PC port to your robot by installing a special debugging software. We can remotely access your PC to view your parameter configuration and control data to quickly investigate and resolve your issue. In this way, many problems can be solved quickly by digital network services, and you don't have to worry about the inconvenience of distance, even if we can quickly investigate your problem.